Client Services
About Us

Diversified was formed in 1971 when families came together with a desire to create a safe, "sheltered" environment for their adult children to work in while earning an income. At that time a sheltered workshop was created to serve that purpose. Although it does not exist in the same form today, in 2009 Diversified is celebrating its 38th year providing pre-vocational and community based supported employment services for adults with developmental disabilities.

At Diversified we recognize that each individual must take the path that will empower them to reach their employment goals. To that aim, we help our clients identify their employable strengths, provide them with the support they need to overcome barriers, assist them in locating, creating and applying for positions they are qualified for as well as job retention support after a person is hired. It is our goal to help you succeed!


Our Philosophy

Client Services is committed to normalizing supported employment in the community. We are committed to providing you with experiences within your vocational development that are inclusive. We are committed to advocating for you and your right to experience all that life has to offer! We are committed to educating you, your family, caregivers and the community as a whole as to the absolute value and necessity of inclusive career opportunities for all people. We are committed to you!


Diversified Industrial on KRKO
Client Services is dedicated to assisting adults with disabilities prepare for, find, and maintain competitive employment in an environment that is reflective of their personal preferences, skills, and abilities.

The intent of our mission is to facilitate the achievement of increased independence and a higher quality of life for those we serve. Please contact us for additional information on any of the following:

Job Preparation:
The process of identifying career goals and the creation of a personalized Career Path Plan designed to make the goal a reality.

Job Development:
Assisting individuals with all aspects of the job search leading up to paid employment.

On the Job Training/Retention:
Providing the necessary, on-the-job support to ensure that individuals learn the responsibilities of their position and maintain their employment at the highest level of independence possible.

Skills Center:
The skills center is located within our aerospace manufacturing facility. It is a training environment designed to assist those with very limited work experience to develop the marketable skills necessary to gain competitive employment.

Materials Recovery Facility:
All of the recyclables collected within the city limits of Everett are brought to MRF and sorted by an enclave of individuals with developmental disabilities.

Transition Services:
Support guiding young adults from high school into the work force.

Retirement Services:
Support of individuals that have reached retirement age who wish to participate in recreational community activities.

Population

Diversified's Client Services Department serves individuals of working age who have developmental and/or physical disabilities. An individual becomes eligible for career path services at age 18 and can continue to receive support through his/her retirement. Diversified holds contracts with both Snohomish County Developmental Disabilities and the Division of Vocational Rehabilitation (DVR) that authorize us to provide vocational services to individuals with disabilities.





Resources

Division of Developmental Disabilities -- http://www.dshs.wa.gov/ddd/
Phone: (800) 788-2053

Division of Vocational Rehabilitation -- http://www.dshs.wa.gov/dvr/
Phone: (800) 637-5627

Snohomish County Developmental Disabilities -- http://www1.co.snohomish.wa.us/Departments/Human_Services/Divisions/DevDisabilities/
Phone: (425) 388-7320

DART -- www.dialaride.org
Phone: (800) 562-1381 or (425) 347-5912

Everett Para Transit System -- www.everetttransit.org
Phone: (425) 257-8801

Work Source -- https://fortress.wa.gov/esd/worksource/Employment.aspx
Phone: Lynnwood (425) 673-3300 Everett (425) 258-6300

The Arc of Snohomish County -- www.arcsno.org
Phone: (425) 258-2459

Catholic Community Services -- http://www.ccsww.org/site/PageServer
Phone: (425) 257-2111

YWCA - Working Wardrobe -- https://www.ywcaworks.org/NetCommunity/Page.aspx?pid=417
Phone: (425) 258-2766

Frequently Asked Questions

 Where is the main office located?
 What geographical region do you serve?
 How does an individual become connected with the services you provide?
 What if I do not already have services through DVR or DDD?
 What is the age range of those supported by your program?
 What is the initial intake process after a referral has been to made Diversified's Client Services?
 How is a program participant prepared for paid employment?
 How much can an individual expect to make when placed in a community employment setting?
 How might earning from community employment impact an individual's Social Security benefits?
 What types of positions are program participants most commonly placed in?
 What are your hours of operation?
 What if I am scheduled for a weekend shift and need support?

Where is the main office located?

The main office is located at 13008 Beverly Park Road Mukilteo, WA 98275.

What geographical region do you serve?

The Client Services program primarily serves Snohomish County and North King County. Exceptions may be made; however, this will be determined on a case-by-case basis.

How does an individual become connected with the services you provide?

Referrals for service come from two primary sources: Division of Vocational Rehabilitation (DVR) and Division of Developmental Disabilities (DDD). Contact your DVR Counselor or DDD Case Manager for information on how to get connected with us.

What if I do not already have services through DVR or DDD?

On the resources tab you will find the contact information for both agencies. Someone there will be able to guide you through the application/eligibility process.

What is the age range of those supported by your program?

Our program supports individuals who are of working age and will continue to do so through his/her retirement.

What is the initial intake process after a referral has been to made Diversified's Client Services?

The intake process for referrals from all sources is the same. An Employment Consultant will contact you to setup the initial intake meeting. You are encouraged to bring anyone with you who will be actively involved in the achievement of your vocational goals. At this meeting you can expect to complete intake paperwork, review program expectations and to have your questions about the program answered. Some time will also be spent on identifying your vocational goals and discussing the types of support you may need to reach them.

How is a program participant prepared for paid employment?

Before beginning the job search, you will spend time with an Employment Consultant pin-pointing your strengths, exploring your interests, and developing job skills. This process is sometimes referred to as "discovery" and may involve any combination of the following: job shadows, informational interviews, and/or vocational assessments. Placement into a volunteer position may be considered if you have limited work history. These processes also help us to determine the types of support you will need to be successful in community employment. Training will also be provided on how to approach employers, prepare application materials, proper interview etiquette, and how to respectfully follow up.

How much can an individual expect to make when placed in a community employment setting?

Diversified is contractually obligated to ensure that all wages paid to individuals placed in community employment are at, or above, Washington State's current minimum wage, $8.55 per hour. We work to ensure that all wages paid are commensurate and fair to local industry standards.

How might earning from community employment impact an individual's Social Security benefits?

Our staff can help you maximize your total income and preserve as many of your benefits as possible by working through a benefits analysis process. This process is explained in detail at the initial intake meeting. If needed, we can put you in contact with a Benefits Planner.

What types of positions are program participants most commonly placed in?

An Employment Consultant seeks out positions that are suitable to the individual's identified skill set and vocational goals. We have found program participants paid placements in various community settings. Most typically, these jobs are in food service, janitorial, hospitality, administrative support, and retail. We have relationships with many businesses around Snohomish County; there are plenty of opportunities for creativity in employment!

What are your hours of operation?

Monday - Friday; 8:00am - 4:30pm.

What if I am scheduled for a weekend shift and need support?

If your employer needs you to work on weekends, we will make the necessary arrangements to support you.